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Privacy

At AEEN (www.aeen.ae), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

 

1. Information We Collect

When you use our website, we may collect the following information:

  • Full name

  • Contact details (phone number, email address)

  • Shipping and billing address

  • Payment information (processed securely via third-party payment gateways)

  • Order history and purchase details

  • Website usage data (cookies, IP address, browser type)


2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order updates and delivery notifications

  • Improve our website and services

  • Prevent fraudulent transactions

  • Comply with legal obligations


3. Data Protection & Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure and trusted payment gateways.


4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Courier companies (such as Aramex) for delivery purposes

  • Payment service providers for secure transactions

  • Legal authorities if required by law


5. Cookies

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You may disable cookies through your browser settings, but some features of the website may not function properly.


6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion of your data (subject to legal and transactional requirements)


7. Data Retention

We retain your personal information only for as long as necessary to fulfill orders, provide services, and comply with legal obligations.


8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.


9. Updates to This Policy

AEEN reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.


10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website.


By using www.aeen.ae, you agree to the terms of this Privacy Policy.