loader image

Terms & Conditions

Welcome to AEEN (www.aeen.ae). By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern your use of our website and services. By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

2. Products & Services

AEEN is an online reseller of cosmetics and personal care products sourced from international suppliers. We make every effort to ensure that all products listed are genuine and accurately described. However, product packaging, ingredients, and specifications may change without prior notice due to manufacturer updates.

3. Orders & Acceptance

  • All orders placed through our website are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Once an order is placed, you will receive a confirmation email; however, this does not guarantee acceptance of the order.

4. Pricing & Payment

  • All prices are listed in AED (United Arab Emirates Dirham) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • We accept secure online payments through approved payment gateways.

  • AEEN is not responsible for any additional bank charges or transaction fees applied by your payment provider.

5. Shipping & Delivery

  • We deliver across the UAE. Delivery timelines are estimates and may vary due to external factors.

  • AEEN is not responsible for delays caused by courier companies, customs, or unforeseen circumstances.

  • Customers must provide accurate shipping details. We are not liable for delays or losses due to incorrect information.

6. Returns & Refunds

  • Returns and refunds are subject to our Return Policy.

  • Products must be unused, unopened, and in original packaging to be eligible for return.

  • Certain items may not be eligible for return due to hygiene and safety reasons.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of AEEN or its licensors and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose

  • Attempt to gain unauthorized access to our systems

  • Disrupt or interfere with website functionality

9. Limitation of Liability

AEEN shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described.

11. Modifications

AEEN reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us through our website.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Brands Carousel